![]() So, no solution to getting the deposits and/or missing fees to capture/process/post in quickbooks. I also do not have this option from the Banking menu at the top to choose " Record Merchant Service Deposits." But found it in the merchant service area. I did talk with someone in Merchant Services - one very helpful on manually adding the deposit but called back and got another not so helpful who eventually (after having me on and off hold for over an hour) either hung up on me or the call was dropped. This is something that only happened during the month of December and it seems only with payments that were made on invoices that were emailed. Thank you for your reply however, auto match and record has been on and not turned off. I'm more than happy to answer them for you. Keep me posted if you still have questions or concerns. In case you need to change how QuickBooks reports bank deposits on your chart of accounts in the future, you can follow the detailed steps in this link: Change the deposit bank account for QuickBooks Payments. Once done, QuickBooks will now automatically group customer payments each day and record them on your chart of accounts.įor more details about this process, see this article: Automatically record QuickBooks Payments bank deposits in QuickBooks Desktop. Turn on the Auto match & record setting. ![]() Choose Record Merchant Service Deposits. ![]() To do this, let's turn on automatic matching so the QBDT deposits and records customer payments for you. ![]() You can record QuickBooks Payments bank deposits automatically into your QuickBooks Desktop (QBDT) account. ![]()
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